2.9 Generate and Freeze Final Bill Segment

Reference: Refund Deposit Process Model - Page 2 for the business process diagram associated with this activity.

Actor/Role: CSR

Description: CC&B generates and freezes a final bill segment for the Deposit SA. Refer to 4.2.2.6 Manage Deposit Charges and 3.3.2.4 Stop Non-Premise Based Service processes for more details how to bill a deposit.

Manual Process: A Final Deposit Bill Segment is created and becomes frozen as a result of a CSR's request to Generate and Freeze a Final Bill Segment for stopped Deposit SA, initiated in the step 2.7

Automated Process: The scheduled Billing process automatically creates and freezes a Final Bill Segment for the stopped Deposit SA.

Note: Refer to 4.2.2.6 Manage Deposit Charges and 3.3.2.4 Stop Non-Premise Based Service processes for more details Deposit Service Agreement is getting billed

Process Name

•	BILLING - Billing